Terms of service

Last updated: August 20, 2026

Overview

This website is operated by Guzel Handcrafts, an online retailer based in Inverness, Florida, United States. Throughout the site, “we,” “us,” and “our” refer to Guzel Handcrafts. We offer this website, its information, tools, products, and services conditioned on your acceptance of these Terms of Service and the policies linked on the site.

By visiting the site or purchasing from us, you agree to these Terms. If you do not agree, do not use the site or Services.

1. Online Store Terms

You must be the age of majority in your jurisdiction, or have permission from a parent or legal guardian, to use the Services. You may not use our products or Services for an unlawful or unauthorized purpose or transmit malware or harmful code.

2. Business and Product Model

Guzel Handcrafts offers a mixture of products made by us and products selected from independent makers and suppliers. Product pages describe the applicable characteristics, materials, customization, and handmade or sourced nature of each item. Handmade goods may have minor variations in color, pattern, texture, dimensions, and finish.

3. General Conditions

We may refuse or cancel service for a lawful reason. You may not reproduce, duplicate, copy, sell, resell, or exploit the Services without written permission. Payment-card information is encrypted during transmission.

4. Accuracy of Information

We work to keep site and product information accurate and current, but occasional errors may occur. We may correct content, pricing, inventory, shipping, or other information and may cancel affected orders. If we cancel an order after payment, the applicable amount will be returned to the original payment method.

5. Products and Availability

Products may be available exclusively online and in limited quantities. We make reasonable efforts to display colors and images accurately, but appearance may vary by device. Prices, descriptions, and availability may change without notice. Returns are governed by our Return and Refund Policy.

6. Prices, Billing, and Payment

Prices are displayed in the currency shown on the site and at checkout. Taxes, shipping charges, and other applicable fees are displayed before an order is submitted. You agree to provide accurate billing, payment, contact, and shipping information and authorize the selected payment provider to charge the displayed order total.

We may refuse, limit, or cancel an order if payment cannot be verified, inventory is unavailable, information is incorrect, or fraud or unauthorized activity is suspected.

7. Orders and Customer Information

You are responsible for providing current, complete, and accurate order information and for maintaining the confidentiality of customer-account credentials. Notify us promptly if you believe an account has been accessed without authorization.

8. Shipping and Delivery

Orders are fulfilled from the United States. Current shipping destinations, charges, handling time, and estimated delivery time are stated in our Shipping Policy and displayed as applicable at checkout. Delivery dates are estimates and may be affected by carriers, weather, holidays, address issues, or other circumstances outside our control.

9. Returns, Refunds, and Cancellations

Return eligibility, time limits, exclusions, return-shipping responsibility, and refund procedures are governed by our Return and Refund Policy. Customers are responsible for return shipping on ordinary returns. If we confirm that an item is damaged, defective, or incorrect, we will provide resolution instructions and cover the required return shipping cost. Approved refunds are issued to the original payment method.

10. Custom and Personalized Products

Custom, personalized, made-to-order, and special-order products may require additional production time and generally cannot be returned unless damaged, defective, or incorrect. Cancellation may not be possible after production begins. Applicable details are disclosed on the product page.

11. Optional and Third-Party Tools

The site may provide access to tools, payment services, integrations, or features operated by third parties. Their services may be governed by separate terms and privacy practices. Use of third-party tools is at your discretion.

12. Third-Party Links

The site may contain links to third-party websites. We do not control and are not responsible for their content, products, security, terms, or privacy practices.

13. Reviews, Feedback, and Submissions

If you submit a review, photograph, suggestion, or other content, you grant us a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, and display it in connection with our business and Services. Your submission must be truthful, lawful, and must not violate another person’s rights or contain abusive content, impersonation, or malicious code.

14. Personal Information

Personal information is handled as described in our Privacy Policy.

15. Errors and Omissions

The site may occasionally contain typographical errors, inaccuracies, or omissions involving descriptions, pricing, promotions, shipping charges, delivery times, or availability. We may correct errors and update information at any time. Material corrections affecting an order will be handled in accordance with applicable law.

16. Prohibited Uses

You may not use the site or Services for unlawful, fraudulent, deceptive, abusive, infringing, or harmful activity; submit false or misleading information; distribute malware; collect personal information without authorization; spam or phish; or interfere with site security or operation.

17. Disclaimer of Warranties

To the fullest extent permitted by law, the site and Services are provided “as is” and “as available.” We do not guarantee uninterrupted, error-free, or continuously available service. Nothing in these Terms limits warranties or consumer rights that cannot lawfully be excluded.

18. Limitation of Liability

To the fullest extent permitted by law, Guzel Handcrafts and its owners, employees, affiliates, agents, contractors, suppliers, and service providers will not be liable for indirect, incidental, punitive, special, or consequential damages arising from use of the site, Services, or products. Nothing excludes liability that cannot lawfully be excluded.

19. Indemnification

To the extent permitted by law, you agree to indemnify Guzel Handcrafts and its affiliates, owners, employees, contractors, and service providers against claims arising from your breach of these Terms, violation of law, or infringement of another person’s rights.

20. Severability

If a provision is found unlawful, void, or unenforceable, it will be enforced to the fullest lawful extent and the remaining provisions will continue in effect.

21. Termination

These Terms remain effective until terminated. You may terminate them by discontinuing use of the Services. We may suspend or terminate access if we reasonably believe these Terms or applicable law have been violated.

22. Governing Law

These Terms are governed by the laws of the State of Florida and applicable laws of the United States, without regard to conflict-of-law principles, except where mandatory consumer-protection laws require otherwise.

23. Changes to These Terms

We may update these Terms by posting a revised version and updating the date above. Changes take effect when posted unless otherwise stated.